It’s hard to believe that there are still companies and certain industries that continue to sustain themselves without a mobile website, much less a mobile app. Although businesses that fall into this category are often few and far between, you may find yourself currently without a mobile website or even a mobile app. There are few things that will help you to determine whether or not you need to implement either one of them in order to help your business thrive.
Difficulty Attracting Customers
How are customers and clients finding out about your business? If it’s become more of a hassle to find and retain customers than it used to be for your business, then this is definitely a sign that you should make your business information more accessible to prospects by offering mobile-friendly ways for them to find out about you. People are using mobile devices far more often than they are using desktop computers, and although it may have been enough in the past to have a website, it may be time for you to optimize your website for mobile devices and even develop a mobile app.
Problems Communicating with Customers
Do your customers have to wait days to get a response back from you? Often prospective and current customers and clients want to be able to hear back from you quickly. If you’re only using a desktop computer to communicate with them it could take a while for you to respond. It’s also quite tiring for you to have to spend the majority of your day in front of a computer responding to emails. This is why having a mobile app or a mobile website can help. Customers spend so much time on their mobile devices, you can easily include responses to common questions on the app or mobile website. You can also respond a lot quicker than usual if you use a feature that allows mobile device users to contact you right away.
Operations are Slow
It doesn’t matter if you deliver physical products or services to your customer base, not having any mobile website or app can slow down the way that your business is run. Customers will be able to purchase from you at any time from any place by using their mobile devices, and you can respond to them right away if they have any questions about their transaction with you. You can do this much more quickly if you’re using a mobile website or mobile app yourself to interact with your customers. You don’t have to log on to your desktop computer or go to the office. Your inventory, customer information, and other business tools and solutions will all be handy in a well-developed mobile app.
App7 has a team of developers who know exactly what it takes to develop a mobile app that can perform much better than your previous system for interacting with customers. App7 even offers mobile optimization within the app for websites so you don’t have to worry about how well it will meld with whatever desktop systems you already have in place. Contact us and we’ll show you how much switching over tomobile-optimized systems can help your business.